Friendly, easy-going, hard-working and always ready to oblige

I wanted to thank you for all your help and the consideration you brought to the situation here after the damage to the cattery. Your readiness to assist was a great relief and I knew at once that I was in safe hands with you and the team.
Speaking of which, your staff were absolutely wonderful. Friendly, easy-going, hard-working and always ready to oblige and to think outside the box. Many thanks.