I just wanted to write and say how pleased we are with the catio, and the whole process with Lindee Lu.You were helpful and clear throughout, and even delivered ahead of schedule.
It should go without saying but the guys arrived on time today, were cheerful and did a great job - as you know we have been messed about for this job previously, and also had not such great supplier experiences in the past so I don't take that for granted! Most importantly the cats have been out in it and loved having more space, a large shelf and cat cabin. I think having an end weatherproofed will make a huge difference and it's definitely getting tested today! I was going to write to you to say how thrilled I am with the pens. The quality exceeds anything I expected, and the detailing is superb - the way the hinges on the windows have just the right tension, the rounded edges on the wooden shelf supports in the houses, the handles on the shutters... I could go on and on!
But one of the best parts of the experience was meeting Paul and Ollie, who worked so hard to get everything just right, and in the most awful weather conditions. It rained solidly and heavily here for most of the first day, but they just kept going, despite being soaked through for a good seven hours. And somehow, they stayed cheerful! They were a real pleasure to have around, were always happy to explain what they were doing, answered all my questions and even posed for photographs. And they didn't have a bad word to say about the company, either. They are such assets to Lindee Lu. So, thank you. It's been a really lovely project, and perfectly timed. I have a litter of three kittens due to arrive… Just an email to say thank you to yourself and your team for manufacturing and installing the wonderful cat pen.
The two men who delivered and installed it worked straight through and got it done expertly and very quickly with minimal fuss and they were very pleasant and polite. The pen looks great and is sturdy and safe. We are very pleased with it and would highly recommend using Lindee Lu to anyone. Once again, many thanks. I would like to thank you for all your help getting this project to completion, you have been so helpful and informative throughout this process!
I would also like to thank the guys for all their hard work today, there were a few challenges along the way (joys of a 1930’s house) but they worked around them and it is now all completed and looks great :) They are a couple of really personable, friendly and helpful guys, and a real credit to the company! I do hope they got back safely after a long day. The cats love it and I currently cannot get them in so this is a new challenge! The catio is fantastic. I would like to thank you all at Lindee Lu for your hard work in delivering my dream.
I wanted to thank you for all your help and the consideration you brought to the situation here after the damage to the cattery. Your readiness to assist was a great relief and I knew at once that I was in safe hands with you and the team.
Speaking of which, your staff were absolutely wonderful. Friendly, easy-going, hard-working and always ready to oblige and to think outside the box. Many thanks. The shutters make such a difference and in my opinion are worth every penny of their cost10/25/2021
As it is three months since my Lindee Lu garden enclosure was installed, I thought that I would give you an update on how I am finding it. My four cats absolutely love going out into the enclosure, much more so than going out into their previous enclosure. After the heatwave in July, we have had a lot of wet and windy weather. Having the shutters has made such a difference. The cats are keen to go out into their enclosure whatever the weather as they remain dry and warm. It really has been a great success. I have a chair and picnic table set up in the enclosure in order that I can join the cats and enjoy a coffee in their company (often with one or more cats on my lap).
We actually had a week of dry weather last week and I was able to apply wood stain/preservative to the outside of the enclosure and to all twenty-four shutters. I am so glad that I did it then as the weather this week has been very different, with some torrential rainfall. I can see why commercial catteries would want to have the shutters but I would thoroughly recommend them to anyone having an enclosure installed in their garden. The shutters make such a difference and, in my opinion, are worth every penny of their cost. Anyway, I thought that I would just let you know what a success the enclosure is proving to be. I am so pleased that I chose Lindee Lu. I have been delighted with Lindee Lu. Negotiating everything with you has been so easy - thank you so much, and Craig and Paul were great on the installation day.
Working in that heat could not have been pleasant but they worked tirelessly all day. The quality of the enclosure is superb. It certainly makes my garden look a lot better than it did. I would certainly give Lindee Lu five stars. We purchased a Lindee Lu cattery over 20 years ago - it's still going strong. The pens have been amazing with absolutely no issues. Well built and passed the test of time.
I’m totally blown away with my pens, surpassed all my expectations, it’s the little details and thought that has gone into these which is going to make my life easier when I start my fostering journey.
My cats will be living in luxury. We wouldn’t hesitate to recommend you to anyone requiring pens. We would like to thank yourself for making the pens installation planning side of things happen so professionally, and thank your site installation team for being so professional in their approach, so polite when dealing with my Wife and I, and down right brilliant at the pen installation, your product is outstanding and we are both still blown away with how good they are built and the quality of them. From both Emma and I many thanks to you and your team.“
Just wanted to say a huge Thank you to your hard working double act who erected the new pen whilst under extreme pressure! The job was done with great care and attention, they tidied up as they went along, had a sense of humour and a great amount of patience! And all for a few glasses of water!
The pen is fantastic and with many cats out there waiting to be taken into care, it will be in use very soon. Thanks to all. Lindee Lu recently installed a purpose built cattery in my garden which is being used to foster cats on behalf of a national charity. After using the cattery for some time, I wanted to let you know how impressed I am with the design, quality and appreciation of a cats needs. The workmen installed it amazingly quickly too, and my aftercare enquiries were dealt with efficiently and politely. I would recommend Lindee Lu to anyone requiring a quality cattery.
We just had to tell you how impressed we were with the two men who did the job (Ray and Craig).
They were friendly, helpful and considerate. They worked tirelessly, not stopping until the job was done. They took time to explain what they had done and how the pen differed from our previous one. They cleared up after themselves, taking all the rubbish with them. Will you please thank them for being such nice people. Thank you. Mary and Mike Poulton (5 Valley Cat Rescue) I’m really pleased with my cattery thank you.
The quality is even better than I expected. Jason and Craig were brilliant for the installation, a real credit to your company, professional, friendly and efficient. I would have no hesitation in recommending you or in using your services again Secondly from everything I’ve seen so far we’re also hugely impressed with the whole quality of the units.
Really impressive Rachel so I shall be ‘bigging up’ Lindee Lu from now on! I can’t wait to see the finished set up! Their work ethic is outstanding and they are genuinely a massive credit to your company! They didn’t stop for a minute the whole day yesterday and they didn’t finish until about 7.30pm!! I can’t praise them enough. Then they were here first thing this morning! I have literally had to tell them to take a few minutes and have a cup of tea and biscuits!
Paw Prints Cattery was custom built by Lindee Lu in 2010 to provide space, light, ventilation, safety and comfort for all boarding cats and this has been 100% achieved!
We are very proud of our boarding cattery and so are our customers who all say what a wonderful cattery it is along with them making repeat bookings! On a serious note though I am going to pass on that info to my ‘builder man’ as Jason was delighted with the base also.
I’m getting really excited now as I can’t wait for it all to be in place after all the planning that went into it!!” We are absolutely delighted with it and can only praise your team for the very efficient and kind manner that you provide your customers with, both from concept right through to the end result.
Everyone has been extremely helpful and polite, the boys turned up when they said they would, completing the job very professionally without any disruption to us and even more importantly cleaned up before they left. We would have no hesitation in recommending your company and would be happy to act as a reference if you needed one. Thanks again Thanks very much for everything; I’ve had so many positive comments on the look, build and design of the cattery. Word is spreading around the cat owners of Moray, the main message I’m getting is that this style of cattery has been long awaited up here!
We finally have our fantastic new Isolation Pen, thanks to Support Adoption For Pets who kindly helped towards the funding of it, and Lindee Lu Ltd who designed and built it for us.
The Isolation Pen has been something we’ve desperately needed for quite a while and when Support Adoption For Pets contacted us back in March to let us know that Cat Call had been successful in being awarded some grant funding towards the purchase of it, and some help towards this years Vets bills, we were overjoyed. |